Cancellations can incur fees up to 100% depending on timing and supplier terms. Refund eligibility depends on supplier policies and funds must be received from suppliers before OVC can refund.
Cancellations are governed by:
- Cruise Megastore booking conditions, and
- The supplier’s cancellation policy (airlines/hotels/cruise/tour providers)
Cancellation fees
If you cancel:
- Fees may be charged up to 100% of the total cost, depending on when you cancel and supplier rules
- No‑shows and failure to cancel
If you do not cancel and you do not check‑in:
- You may forfeit the full amount paid
- Refund timing
If you are entitled to a refund:
- Cruise Megastore cannot refund funds that have already been paid to a supplier until Cruise Megastore receives the funds back from that supplier
Important: Government fees, taxes, port charges, and surcharges may change until final payment and document issuance.